Get in touch with a ZenHQ Specialist or Account Executive

Installing or Pairing a Thermostat? 
Call our support line, 9AM to 5PM EST.

If an agent is unavailable please leave a message and we will return your call as soon as possible.

MysaHQ Support

Explore ZenHQ's robust features for effective thermostat management. From adding devices to understanding the hierarchy of Regions, Sites, and Groups, learn about schedule creation and the application of full or partial thermostat lock-outs. Get insights on assigning user permissions at national, regional, or site levels, and comprehend how to onboard field teams with site-specific installation instructions. Dive into energy reporting to identify savings and efficiency gaps, making the most out of your ZenHQ platform.

ZenHQ Help Center

MysaHQ Overview

Regions, Sites, and Groups

MysaHQ Introduction

Adding New Users to MysaHQ

User Accounts

Thermostat Installation

Adding a Zen Thermostat

Enable Installation and Pairing Instructions

Add Devices

Creating and Apply Schedules

Schedule Presets

Scheduling

Thermostat Lockout Overview

Thermostat Lockout

Reporting Overview

Reporting

Mysa Announces Acquisition of Assets from Zen Ecosystems

About Mysa

An overview of ZenHQ - including Roles and Organization Setup.

User accounts provide role-based access to ZenHQ's thermostat management platform

Hardware setup, Operation, Connection, and troubleshooting of your Zen Thermostat

Provides step-by-step instructions for adding devices to your ZenHQ account.

Scheduling with ZenHQ allows automated thermostat adjustments for optimal comfort and savings. Set schedules by regions, sites, and groups

Thermostat lock-outs in ZenHQ ensure set temperature ranges are maintained.

ZenHQ's reporting feature offers insightful data on your thermostat's performance

Learn more about Mysa now owning ZenHQ and Zen WiFi Thermostats

All articles

Categories